Frequently Asked Questions
R120.00 flat rate.
Payfast.io supports credit and debit cards, instant EFT and covering a broad spectrum of payment preferences for South African customers.
Subscription Boxes
Orders placed by month-end will ship at the end of the following month.
(Example: If you order end of May, your box ships at the end of June.)
Wax Melts
Ships within 3 working days from the date of your order.
(Please allow additional time for courier delivery.)
Candle & Soap Bouquets / Wax Melt Bouquets
These made-to-order items ship within 2 weeks from your order date to allow for curing and preparation.
(Please allow additional time for courier delivery.)
Payfast’s security infrastructure and proactive fraud management result in a fraud rate below 0.1%, significantly lower than the industry average of 1-2% for digital payments. This makes it a very secure payment platform for online transactions in South Africa. Read our Privacy Policy for data protection.
You will receive an invoice via your email, you could also view your order on your account page. Your parcel will be packaged ready to collect by delivery courier. The courier will deliver to your address as captured in your profile.
Yes, when you buy online from our website it is mandatory to register with your username, email and agree to our terms so that you can login at the website to view all your orders and receive an invoice on purchase delivered to your email.
